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Tip:  The Global Search can be used for quick searches, using a case number, address, strap number (no special characters), or license number.

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Welcome to the new Citizen Portal

We are pleased to offer our citizens, businesses, and visitors access to government services online, 24 hours a day, 7 days a week.

To use ALL services you must register and create a user account. If you are searching for record information, submitting a Code Enforcement complaint or paying fees, you are NOT required to create an account.

When logged in, the document upload feature allows you to submit documents with your application, as well as upload additional documents in the Attachments section of your case after your case has been submitted. This feature also allows you easy access to view all documents related to your case when logged in.

Licensed Contractors that have registered their License with Contractor Licensing:  You, and anyone you are appointing as Authorized eConnect User(s), must each create an account, add the Contractor License Number to each of the accounts, and submit the Contractor eConnect Agreement Form to
Licensed Contractors that have NOT registered their License with Contractor Licensing:  You must contact or 239-533-8895 to register your Contractor License, prior to attempting to add the Contractor License Number to you or your Authorized eConnect User accounts, and before submitting the Contractor eConnect Agreement Form.

Existing eConnect and ePlan Users:  It is encouraged that you create your new account using the same email address you used to create your eConnect or ePlan User accounts.  If you are not affiliated with a Licensed Contractor (i.e. Design Professionals), and need to access your existing records, you must send an email to to request connection with your existing records.  Be sure to include the record numbers in your email.  For questions, contact or 239-533-8329.

What would you like to do today?

To get started, select one of the services listed below:

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